DELIVERY

Your order will be delivered by Chronopost or Colissimo. The delivery cost will be specified in your order according to the weight, volume and destination of your order. Delivery costs are free from € 70 orders.

We only deliver in Europe countries and DOMTOM.

The goods ordered are normally delivered to the delivery address you provide by our contracted delivery service within 5-7 working days after the working day following your order except for DOMTOM.
Until the purchase price is paid in its entirety, the goods remain our property.

The delivery cost is automatically calculated when proceeding the order according to the destination specified of your order.

• Delivery in Europe : 6,00 €
• Delivery for Polynesia and New Caledonia : 14 €
• Delivery for other destinations of DOMTOM : 10,55 €

RETURN AND EXCHANGE

Right of withdrawal

As a consumer, you have the right to withdraw from this contract within 14 days without giving any reason. The withdrawal period will expire after 14 days.

If you withdraw from this contract, we shall reimburse the payment of the goods purchased on our e-shop, without undue delay.

We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest.

To exercise the right of withdrawal, please contact us by e-mail: serviceclient@elicce.com

The quality of Elicce Paris jewellery is guaranteed, but we still recommend having good habits for good care of your jewellery.

You will find hereafter, some of the care tips that Elizabeth and Cécile recommend:

• Have the habit of removing jewellery when washing your hands, doing sports or performing any activity with sudden movements that may cause shock or friction between your jewellery that could damage them.
• To enhance the brightness and colour of gemstones, clean them from time to time. If you notice that your jewel looses brightness or colour, wash it with soap and water using a soft brush to penetrate everywhere. Then dry with a soft cloth. You'll see an immediate result. It's magic!
• Avoid contact with chemicals: laundry detergent or dishwasher, solvent ... and also perfumes and shampoos. Be also careful with the pool water! Chlorinated water can damage jewellery in the long term.

It is very easy to give long life to your jewellery with good habits!